Privacy Policy

- We are committed to protecting your privacy and ensuring the security of your personal information. -

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Salon Ladder Privacy Policy

Last Updated: 24/10/2023

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1. Introduction

Salon Ladder is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By accessing our website and using our services, you agree to the terms of this policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information, such as your name, email address, and payment details, when you create an account, make a purchase, or contact us.

2.2. Business Information: We may collect information about your business, including your business name and logo when you use our services to customise documents.

2.3. Log Data: We may collect information that your browser sends whenever you visit our website. This includes your IP address, browser type, pages visited, and the time and date of your visit.

3. Use of Your Information

3.1. Personalisation: We use your business name and logo to personalise the training documents you create on our platform.

3.2. Communication: We may use your email address to send you information about your account, updates, and promotional materials. You can opt-out of marketing communications at any time.

3.3. Service Improvement: We may use information such as website usage data to improve and enhance our services.

4. Data Sharing

4.1. Third-Party Service Providers: We may share your information with third-party service providers who help us deliver and improve our services, including payment processors.

4.2. Legal Requirements: We may disclose your information when required to comply with a legal obligation, to protect our rights or the rights of others, to prevent fraud, or to respond to a government request.

5. Data Security

We employ industry-standard security measures to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

6. Your Choices

6.1. Access and Correction: You can access and update your personal information by logging into your Salon Ladder account.

6.2. Opt-Out: You can opt-out of marketing communications by following the instructions in the emails you receive from us.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from individuals under the age of 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hello@salonladder.co.uk.

  • Salon Ladder, 38 Pall Mall, ST11EE
  • Tel: 01782 286 631
  • Email: Hello@salonladder.co.uk